What do our customers have to say?
"I'm here on behalf of wow-titan and cannot thank you enough for your fast, courteus support and reliable vent servers. You can expect us to be loyal customers for a long time.!"
writes April D.
"We got a 50 slot ventrilo server and it has been amazing. Great support, easy to use control panel and crystal clear quality. Our guild used the clanpay feature to build up funds for a 50 man yearly Ventrilo. Thank you!
writes Amanda R.
"Awesome is all i can say about planetventrilo. The low prices are what brought me here but the great support and servers made me a lifetime supporter!. Thanks again guys for all the help setting our ventrilo up."
writes Mario P.
Getting Started with your Ventrilo Server
Once your Ventrilo server has been installed you can configure server options, channels, users and other Ventrilo server features using this guide.
Before you can do any configuration, you need connect to your server and login as admin.
Now that you're logged in as admin, lets do some configuration. Right click on the computer icon where you see the server name again. From here, depending on what you want to do, you will click either Server admin or Channel admin.
Ventrilo Channels:
Right click on your Ventrilo server name again and click "Channel Admin". Click "Create". The display name is the name your users will see. The phonetic name is the way the program pronounces the channel name. If you want the channel to be password protected, enter a password in "channel password". If you want an individual to be admin over just a certain channel, enter an admin password and give the user the password. This is helpful if your clan/guild/team/group is sharing a server. You can also enter the "max clients" this channel is allowed. Again, if you are sharing a Ventrilo server this is a useful feature.
Ventrilo User Editor:
Adding users allows you to restrict a name to the person who knows the password. It also allows you to specify individual server admins without giving out the "master" Ventrilo server password. Enter a user's login name and a password for them. If you want them to have total control over your Ventrilo server, check the "server admin" box. Next click "add" and you're done. From this point forward, the user must type their "user password" in the connection properties for your Ventrilo server.
Ventrilo Ban list:
To access the Ventrilo "Ban List", right click your server name, click server admin and click "Ban List". You may ban people from your Ventrilo server with or without a reason. The "Ban List" remembers the users ip address, subnet mask, user name, the admin who banned them and the reason they were given for being banned. This is very useful to control "admin abuse" by tracking who did the banning and the reason for it. You may add to the ban list using the ban list viewer, or by right clicking a users name and clicking ban.
Ventrilo MOTD:
MOTD stands for "Message of the Day". You can use this to tell about who you are and what the server rules are. Currently, the MOTD only supports regular ascii characters. Users can choose to only view the MOTD when it has changed. This is useful for displaying news items to your group.
Ventrilo RCON:
RCON stands for "Remote Control" and is used to send server commands directly to your Ventrilo server via a command line interface. Commands used with RCON include auth, banadd, bandel, banlist, clientkick, clientstatus, diag, help, kickall, loggrep, maxclients, monitor, name, password, pingrate, pingtrace, quit, serverstatus, status, timestamp, tts, version. You can also type "help" in rcon for a list of commands.
Most functions that you can perform using the Ventrilo client program can also be performed in the corecp control panel. In many cases, tasks are much easier through the control panel than through the Ventrilo program.
Other functions you can perform with your CoreCP control panel:
Change Your Ventrilo Server Name:
To change your Ventrilo server name you'll need to login to your control panel using the username and password you received in your welcome email. In your control panel click "Manage Order Ventrilo" and go to "Basic Configuration". Locate the Server Name box and change this to your new name and click save. Phoenetic name is the way the "robotic voice" will pronounce your server name.
To improve the sound quality in your Ventrilo Server, you'll need to change the Ventrilo Voice Codec. By default, it's set to GSM 6.1 2200 bytes/second. This is fine for most users. If you would like to try higher quality settings, you're free to use any of our codecs. Our codecs go all the way up to Speex (32KHz, 16 bit, 10 Qlty) 5520 bytes/second!
Ventrilo Client Program Setup Guide Ventrilo Servers
After the client program has been installed you can use these quick step-by-step instructions for getting the program configured and connected into a server. Before you begin you need to know several things before you can connect to a server.
1) The Ventrilo servers hostname or IP address. This information can be found after logging into your Ventrilo Control Panel.
2) The Ventrilo server's port number. Your Ventrilo port number will be listed under your servers hostname inside the control panel. If you are not the owner of the Ventrilo Server, you will need to ask the owner for this information.
3) The Ventrilo server's case sensitive password (if the admin has set a server password).
Once you have these three pieces of information you can begin setting up the Ventrilo client.
If you already have the program installed and are having problems with it you should read the offcial Ventrilo F.A.Q.'s page for possible problems and suggested solutions. If all else fails please feel free to open a support ticket through our online support center.
Now, lets do a quick setup.
1) Start the Ventrilo program. Click on the Start button, click on Programs and then click on Ventrilo. This will display another menu option called Ventrilo that will start the actual program.
2) Click on the "->" button that is next to the first pulldown window called "User Name". This will open a new window where you can create a logon name to be used when connecting to a Ventrilo server.
3) Click the "New" button. This will open a small window where you can enter your logon name. The name you enter is entirely up to you. It can be your real name or a nick name.
4) Click the "OK" button. You can come back to this window and click on the help button later on if you want more detailed information about what the other options mean and how to use them.
5) Now that we are back to the main window click on the "->" button that is next to the pulldown window called "Server". This will open a new window where you can enter the details about the server you would like to connect to.
6) Click the "New" button. This will open a small window where you can enter a name that will describe the new Ventrilo server definition. The name can be anything you want it to be like: "My ventrilo server" or "Joe's ventrilo server". When entering a server name you don't need the quotes around it. These server names will show up in the main Ventrilo window.
7) Click "OK".
8) Click on the "Hostname or IP" input box and enter the server hostname or IP address given to you by the person hosting the server.
9) Click on the "Port number" input box and enter the servers port number. The program will automatically display the default port number of 3784 but you will need to change this to whatever port your Ventrilo server is on.
10) Click on the "Password" input box and enter the Ventrilo servers password as defined by the server administrator.
11) Click "OK" to return to the Ventrilo main window.
12) Click "Connect" to establish a connection between you and the server you just defined.
13) You should also click on the Setup button and configure all of the different options that control Ventrilo. This is very important when it comes to controlling the microphone or input source. Once in the Setup dialog click on the "Help" button. Be sure to read what all of the options are and what they mean. This is very important for the Voice page.
That's all there is to it. You can always add more server definitions and create new logon names at any time.
Before you can do any configuration, you need connect to your server and login as admin.
Now that you're logged in as admin, lets do some configuration. Right click on the computer icon where you see the server name again. From here, depending on what you want to do, you will click either Server admin or Channel admin.
Ventrilo Channels:
Right click on your Ventrilo server name again and click "Channel Admin". Click "Create". The display name is the name your users will see. The phonetic name is the way the program pronounces the channel name. If you want the channel to be password protected, enter a password in "channel password". If you want an individual to be admin over just a certain channel, enter an admin password and give the user the password. This is helpful if your clan/guild/team/group is sharing a server. You can also enter the "max clients" this channel is allowed. Again, if you are sharing a Ventrilo server this is a useful feature.
Ventrilo User Editor:
Adding users allows you to restrict a name to the person who knows the password. It also allows you to specify individual server admins without giving out the "master" Ventrilo server password. Enter a user's login name and a password for them. If you want them to have total control over your Ventrilo server, check the "server admin" box. Next click "add" and you're done. From this point forward, the user must type their "user password" in the connection properties for your Ventrilo server.
Ventrilo Ban list:
To access the Ventrilo "Ban List", right click your server name, click server admin and click "Ban List". You may ban people from your Ventrilo server with or without a reason. The "Ban List" remembers the users ip address, subnet mask, user name, the admin who banned them and the reason they were given for being banned. This is very useful to control "admin abuse" by tracking who did the banning and the reason for it. You may add to the ban list using the ban list viewer, or by right clicking a users name and clicking ban.
Ventrilo MOTD:
MOTD stands for "Message of the Day". You can use this to tell about who you are and what the server rules are. Currently, the MOTD only supports regular ascii characters. Users can choose to only view the MOTD when it has changed. This is useful for displaying news items to your group.
Ventrilo RCON:
RCON stands for "Remote Control" and is used to send server commands directly to your Ventrilo server via a command line interface. Commands used with RCON include auth, banadd, bandel, banlist, clientkick, clientstatus, diag, help, kickall, loggrep, maxclients, monitor, name, password, pingrate, pingtrace, quit, serverstatus, status, timestamp, tts, version. You can also type "help" in rcon for a list of commands.
Most functions that you can perform using the Ventrilo client program can also be performed in the corecp control panel. In many cases, tasks are much easier through the control panel than through the Ventrilo program.
Other functions you can perform with your CoreCP control panel:
Change Your Ventrilo Server Name:
To change your Ventrilo server name you'll need to login to your control panel using the username and password you received in your welcome email. In your control panel click "Manage Order Ventrilo" and go to "Basic Configuration". Locate the Server Name box and change this to your new name and click save. Phoenetic name is the way the "robotic voice" will pronounce your server name.
To improve the sound quality in your Ventrilo Server, you'll need to change the Ventrilo Voice Codec. By default, it's set to GSM 6.1 2200 bytes/second. This is fine for most users. If you would like to try higher quality settings, you're free to use any of our codecs. Our codecs go all the way up to Speex (32KHz, 16 bit, 10 Qlty) 5520 bytes/second!
Ventrilo Client Program Setup Guide Ventrilo Servers
After the client program has been installed you can use these quick step-by-step instructions for getting the program configured and connected into a server. Before you begin you need to know several things before you can connect to a server.
1) The Ventrilo servers hostname or IP address. This information can be found after logging into your Ventrilo Control Panel.
2) The Ventrilo server's port number. Your Ventrilo port number will be listed under your servers hostname inside the control panel. If you are not the owner of the Ventrilo Server, you will need to ask the owner for this information.
3) The Ventrilo server's case sensitive password (if the admin has set a server password).
Once you have these three pieces of information you can begin setting up the Ventrilo client.
If you already have the program installed and are having problems with it you should read the offcial Ventrilo F.A.Q.'s page for possible problems and suggested solutions. If all else fails please feel free to open a support ticket through our online support center.
Now, lets do a quick setup.
1) Start the Ventrilo program. Click on the Start button, click on Programs and then click on Ventrilo. This will display another menu option called Ventrilo that will start the actual program.
2) Click on the "->" button that is next to the first pulldown window called "User Name". This will open a new window where you can create a logon name to be used when connecting to a Ventrilo server.
3) Click the "New" button. This will open a small window where you can enter your logon name. The name you enter is entirely up to you. It can be your real name or a nick name.
4) Click the "OK" button. You can come back to this window and click on the help button later on if you want more detailed information about what the other options mean and how to use them.
5) Now that we are back to the main window click on the "->" button that is next to the pulldown window called "Server". This will open a new window where you can enter the details about the server you would like to connect to.
6) Click the "New" button. This will open a small window where you can enter a name that will describe the new Ventrilo server definition. The name can be anything you want it to be like: "My ventrilo server" or "Joe's ventrilo server". When entering a server name you don't need the quotes around it. These server names will show up in the main Ventrilo window.
7) Click "OK".
8) Click on the "Hostname or IP" input box and enter the server hostname or IP address given to you by the person hosting the server.
9) Click on the "Port number" input box and enter the servers port number. The program will automatically display the default port number of 3784 but you will need to change this to whatever port your Ventrilo server is on.
10) Click on the "Password" input box and enter the Ventrilo servers password as defined by the server administrator.
11) Click "OK" to return to the Ventrilo main window.
12) Click "Connect" to establish a connection between you and the server you just defined.
13) You should also click on the Setup button and configure all of the different options that control Ventrilo. This is very important when it comes to controlling the microphone or input source. Once in the Setup dialog click on the "Help" button. Be sure to read what all of the options are and what they mean. This is very important for the Voice page.
That's all there is to it. You can always add more server definitions and create new logon names at any time.
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